Privacy Policy
What we collect
When you use our Site — including our ROI calculator and lead generation forms — we may collect the following information:
- Your name and email address
- Your company name and website
- Business metrics you enter into our tools, such as monthly website traffic, conversion rates, and revenue figures
We collect only what's needed to provide you with analysis results and to follow up about our services. We do not collect payment information on this site.
How we use it
Mix & Go SRL uses the information we collect for the following purposes:
- To run your submitted data through our ROI calculator and AI-powered analysis tools and return results to you
- To send you your calculator results and any follow-up communications via email
- To qualify leads and understand whether our services are a good fit for your business
- To improve our tools and services over time
- To prevent fraud and abuse
Third-party services
We use the following third-party services to operate our Site. Your data may pass through or be stored by these providers:
- Plausible Analytics — cookie-less, GDPR-compliant website analytics. Plausible does not collect personal data or use cookies, so no consent banner is required for this.
- Postmark — transactional email delivery. We use Postmark to send you calculator results and notifications.
- Anthropic / OpenAI — AI analysis. Business data you submit through our tools may be sent to Anthropic or OpenAI APIs to generate insights and recommendations. By using our tools, you consent to this processing.
- Sentry — error tracking. If you encounter an error on our Site, technical details and any data present in the request may appear in our error logs.
We do not sell or rent your personal information to third parties.
Cookies
We use Plausible Analytics, which is entirely cookie-free. Our Site may set a session cookie for technical purposes (e.g., to maintain your session as you navigate). This cookie contains no personal information and expires when you close your browser. You can set your browser to refuse cookies without affecting your use of the Site.
Data retention
We retain lead and submission data for as long as it is relevant to an active business relationship or legitimate follow-up, typically no longer than 24 months from the date of submission. You may request deletion at any time by contacting us at office@mixandgo.com.
How we protect your information
We use appropriate data collection, storage, and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your information. All data exchange between the Site and your browser happens over an SSL-encrypted connection.
GDPR — your rights
We collect the minimum information needed to provide the services you've requested. Our legal basis for processing is legitimate interest.
Under GDPR, you have the right to:
- Be informed whether we store your data
- Access a copy of your data
- Correct any errors in our records
- Request that your records be erased
- Restrict or object to our processing of your data
- Request portability of your data
- Not be subject to decisions based entirely on automated processing
To exercise any of these rights, please write to office@mixandgo.com.
Compliance with children's online privacy
Our Site is intended for business use and is not directed at anyone under the age of 13. We do not knowingly collect information from children.
Agency service terms
Mix & Go SRL provides interactive lead generation tools and related agency services. Engagements are governed by individual service agreements. If you have questions about the scope, delivery, or terms of a specific engagement, please contact us directly at office@mixandgo.com.
Changes to this policy
Mix & Go SRL may update this privacy policy at any time. When we do, we will revise the date at the top of this page. Continued use of the Site after any changes constitutes your acceptance of the updated policy.
Contact us
Questions about this policy can be sent to office@mixandgo.com.